Artificial Intelligence

Hotels Want Collaborative AI Not Just More Automation

The people getting the most value from AI today are those using it in a way that gives them more control over their decisions, not less

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Why This Is The iPhone Moment for Hotel Distribution

For hotels it’s a new distribution channel that doesn’t look like anything before. We’re not at the beginning of an experiment; we’re deep in the rollout

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Rethinking Hotel Search and Distribution in the Agentic Era

As we think about hotel distribution and marketing priorities, integrating AI is not only urgent but no longer an option

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The State of AI in 2025: Agents and Innovation (McKinsey & Co.)

The latest McKinsey Global Survey on the state of AI reveals a landscape defined by both wider use and stubborn growing pains

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revenue hub article image outlining expert partner hotel technology updates in October 2025

Hotel Technology Updates: Expert Partners October 2025

Here is the round up of product launches and strategic partnerships during the month of October for our Hotel Technology Expert Partners

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New Internet Front Door: Winning in the Age of AI Search (McKinsey)

Wondering when AI will fundamentally alter online research, discovery, and search behavior? If so, you’re already too late

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Graphic of a digital brain and Human head reflecting how ai agents have accelerated the shift from automation to intelligence

The Shift From Automation to Intelligence: AI Agents Explained

The rise of AI agents is the natural response to this new reality, moving hotels from simple automation to true intelligence.

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AI Won’t Fix Your Silos: Who to Keep and Who to Outsource

AI cannot align strategies if the teams behind it are not aligned. Every hotelier now faces a crossroads: How do you structure your team for success?

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How AI-Driven Personalization Increased Repeat Bookings By 40%

AI-driven personalization is a changing dynamic, delivering real results through increased repeat bookings and stronger guest loyalty

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mirai article image about how ai is changing guest behaviour

AI is Changing Guest Behavior: Adapt Before it is Too Late

Artificial Intelligence is reshaping guest behavior at lightning speed. We break down how this transformation is redefining guest expectations

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