4 Quick Tips for Better Hotel Marketing Segmentation
Segmentation. Targeting. Relevancy. These are not new concepts. Time and time again these words are thrown around and yet most of the time when it comes down to it, they […]
From Dreaming to Booking Part II: Capitalize on the Dreaming Phase
Let’s face it. We all understand the need for our next vacation, and some of us may even be counting down the days. But as hotel marketers, how do we […]
Organically Grow Your Social Media Followers on Facebook
Let’s face it… growing your social media following has drastically changed. All of the social channels have made it a lot more difficult to achieve this task, pretty much to […]
10 Dangerous Biases in Hotel Revenue Management
The famous mathematical psychologist Amos Tversky once said, “My colleagues, they study artificial intelligence; me, I study natural stupidity. ” The “stupidity” Tversky refers to is our inability to recognize […]
Airlines look east: China and South-east Asia drive distribution changes
Airlines, particularly, those in the West should start looking east, specifically, to China to understand where mobile, ecommerce and payments are headed. That was the message from Hugh Aiken, senior […]
How to Diagnose SEO Traffic Drops: 11 Questions to Answer
Almost every consultant or in-house SEO will be asked at some point to investigate an organic traffic drop. I’ve investigated quite a few, so I thought I’d share some steps […]
Social Media Dos and Don’ts: A Hoteliers’ Guide
Social media has become an unparalleled marketing force—and is showing no signs of slowing down. It’s doubtful any business owner in this day and age needs to be convinced of […]
Why Every Flagged Hotel Should be Rethinking Instagram
Flagged hotels enjoy an established presence in the global marketplace and the trust that goes along with that. But… despite the common misconception that the brand is entirely responsible for […]
How a Rewards Program At Your B&B Could Increase Bookings
Rewards programs are often hailed as a major way to increase direct bookings but, is a B&B loyalty program going to be the best option for your business? NB: This […]
How Much Does It Cost To Generate A Voice Reservations Inquiry?
Despite that there is more information for guests to view online than ever before in the history of the lodging industry, the phones continue to ring in reservations offices and […]