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Four steps to optimizing customer experience using data & analytics

Few would argue that two of the most important marketing topics at the moment are customer experience (CX) and data analytics. Which is interesting as CX and analytics seem worlds apart. […]

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Best Practices for Conversion Rate: Anatomy of a Hotel Rooms Web Page

With the exception of your home page, your accommodations page is the most important page on your website. As the bottom of your conversion funnel, an optimized accommodations page is […]

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4 Reasons Your Mobile Website Isn’t Converting

We live in a world where mobile and tablet usage exceeds that of desktops. Mobile has assisted in the massive adaption of the internet, social networks, digital communication and eCommerce. […]

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Indirect is best but it’s all about the drama to increase booking

Forget what everyone and their grandma is telling you about getting direct booking these days. NB: This is an article by Jeremiah Magone of Hospitality Copywriting Stop shouting, “Book now. […]

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SEO checks to perform when switching to SSL on your hotel website

Google’s been pushing for some time that all websites use SSL (Secure Sockets Layer) to ensure higher levels of security across the web. More than half of the websites on […]

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The Best Hotel Website: 6 UX Design Aspects To Include

A clunky, confusing website limits your bookings. You don’t have to be a huge chain hotel to build a great site. Keep these six UX design trends in mind while […]

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Four Data Informed Ideas to Increase Hotel Website Booking Conversions

“I always prefer to book my hotel on a painfully slow website with pixelated images and questionable data security,” said nobody ever. NB: This is an article by Trivago When […]

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How to drive direct booking on your hotel website?

Any hotelier with his own hotel website would obviously wish that his site would be one of the most sought after. He would also want his website to rake in […]

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How Intuitive Is Your Site? A Usability Test Will Tell You

How often do you go to your hotel website and look at it with fresh eyes? NB: This is an article from NetAffinity It can be difficult to look at […]

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How to Analyze Your Hotel Website Performance

If you are like other hoteliers, you might not be focused on your website. Between managing budgets and team members, keeping guests satisfied, and day-to-day operations, websites are often one […]

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