travel

Amadeus redefines ‘distribution’, builds new open travel platform

Amadeus has dropped the word ’distribution’ in its lexicon, in favour of ‘travel channels’, and is building a new Amadeus Travel Platform to tap future growth. It’s not just a […]

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What does genuinely putting consumers first look like in travel?

Fresh from some of the biggest travel conferences of the year, the major buzzwords we’re hearing are: AI, machine learning, voice recognition, and natural language processing. When you break down […]

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Four key digital trends impacting travel and hospitality brands

The end goal for travel and hospitality brands used to be securing a booking. Now, in an increasingly competitive market, many are placing a greater focus on securing the best […]

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Mobile marketing stats every hotelier should know

Remember the days back when mobile phones were nothing more than keypads for calling? These days, even the most basic mobile devices come with WiFi, and 44% of Facebook’s most […]

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How is technology changing the travel industry workforce

The hospitality industry is bound by face-to-face conversations that are designed to build healthy relationships between provider and patron. NB: This is an article from SiteMinder Some of the most […]

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Why less choice is the new value for travellers

Giving travellers more choice is often touted as the way to personalisation, customer loyalty and more sales. If only it were so simple. Choice is the buzzword in travel merchandising. […]

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Key to targeting “second wallet” – ascertain the style of travel

Travellers, just like consumers in any e-commerce category, have distinct ways of shopping. So come to think of it – can two families travelling to a same destination end up […]

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How Artificial Intelligence is Changing the Travel Industry

Artificial intelligence, machine learning, and neural networks are words that are often seen in today’s business technology headlines. Are robots taking over the world? Or are they just here to […]

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How incentives can turn business travellers into bleisure guests

The term ‘bleisure’ may be relatively new but what it defines has been prominent for quite some time. NB: This is an article from SiteMinder Business travellers who add a […]

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Blockchain blockbuster: is the travel industry’s invisible battle over?

Back in 2015, when Lufthansa decided to introduce a surcharge on all reservations coming through the global distribution systems (GDSs), Max Izmaylov had just started to think about Winding Tree. […]

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