technology

Research continually and consistently finds that there is a positive, statistically significant relationship between satisfaction and a host of business outcomes such as customer retention, loyalty, wallet share, referral etc. […]

If you want to follow every single recommendations on how to do your job properly as a Hotel Manager, you might just get overwhelmed by the colossal amount of work […]

A few months ago, Google announced big changes to its Google Maps Platform. These changes included a new pay-as-you-go pricing structure that requires websites and applications that exceed a certain number […]

It’s easy to forget that Netflix started out as an ambitious DVD-by-mail company that nearly went out of business. Back in 2011, Netflix was being savaged by the media and […]

More than ever, we are seeing brands trying to provide a one-stop shop for all our needs in order to keep us within their website or app. At Web Summit […]

From managing dorm bed bookings and activity reservations to dealing with high staff turnover, managing a hostel is quite different to running a hotel. NB: This is an article from […]

Artificial Intelligence (AI) is estimated to increase hotel revenues by over 10% and reduce costs by 15%. NB: This is an article from Handy Travel Some of the practical examples […]

The Increasing Number of Hotel’s Customer Touchpoints: The customer’s booking and digital connection journey changes rapidly each day as new platforms are introduced and guests continually adjust their method of […]

Hospitality Technology Next Generation (HTNG)’s recent whitepaper, Blockchain for Hospitality, not only increases awareness on the emergence of this new ledger technology but serves as a practical knowledge framework for hospitality […]

AI or Artificial Intelligence is currently dominating the news headlines. NB: This is an article from Hotelsoft Mark Cuban the well-known investor of ABC’s Shark tank has predicted that the […]