technology

Is your hotel’s internal culture centred on collaboration? NB: This is an article from OTA Insight With hotels competing more vigorously than ever – not just with nearby hotels but […]

Stop me if you’ve heard this before: In the age of OTAs and industry disruption, effectively managing a complex channel and distribution strategy is critical to a hotelier’s bottom line. […]

The adoption of guest messaging in the hospitality industry is no longer a matter of if, but when. In an industry built on providing great guest experiences, it’s only logical […]

Some hotel chains envision the Property Management Systems (PMS) to focus on its core functionalities (e.g., checkin/out and main operations), using open APIs for connectivity, while others encourage a high […]

As we settle in to the final quarter of 2018 and with 2019 budgets signed off and firmly behind us (hopefully!) what can we expect in 2019. NB: This is […]

As Google’s meta-model becomes increasingly monopolistic Pamela Whitby begins a series on how travel distribution is evolving. Part 1 takes a look at the Google factor If Google is a […]

“Everything we love about civilization is a product of intelligence, so amplifying our human intelligence with artificial intelligence has the potential of helping civilization flourish like never before-as long as […]

Three letters which have remained something of a mystery for many hoteliers: ‘GDS’. NB: This is an article from Welcome Anywhere They stand for ‘Global Distribution System’, which is a […]

A few days ago, Google informed users that it will change the brand-protection policy on its text adverts on Google Ads (what used to be known as AdWords). In practice, […]

Incorporating videos into your marketing mix is no longer an afterthought – it’s a necessity. NB: This is an article from eTourism But as with every other form of content […]