technology

image of face with data points around showing importance of data strategy

Revenue Management in 2021 – No Decision Without Data

If 2020 made one thing clear, it’s revenue management must focus on broader data sets than just in-house on-the-books, historical and simple comp set data

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GM and Operator Challenges in Anticipating 2021 Travel Trends

Let’s make 2021 the year we put learnings into action; it’s time to leave legacy processes behind and redefine what travel means and connecting with guests

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Will Guests Say “I Do” Again? Technology Impact on Guest Satisfaction

The list of hotel guest-facing technology is quite long. Are guests satisfied with these new technologies? More importantly, would guests rebook?

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rms hotel travel tech mindset and importance of machine learning to hotel revenue management

6 Out-of-the-Box Ways Your RMS Can Support Your Hotel’s Financial Recovery

Your RMS can be used in many creative ways to help your hotel survive the ongoing pandemic, no matter how demand changes over the coming months

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4 Revenue Tactics Resort Teams Need For 2021

Hotel revenue teams are having to adapt constantly as the situation with the COVID-19 pandemic continues to change on almost a daily basis

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Online Check-In. What Is It? Why Is It Important?

Guests usually arrive tired and are in need of a rest, give them a fast check-in experience, and they will definitely feel better about their arrival

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Hotel Distribution – Why You Need to be “Agile” as a Hotelier

The need for agile hotel distribution is more important now than ever, as the hotel industry continues to strategize and map out roads to recovery

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What to Ask From an RMS? The 4 Key Points to Consider

In the heat of increasing demand, many companies have emerged that offer RMS tools and some may find it difficult to differentiate between them

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Digital Pricing Transformations: The Key to Better Margins

Many companies launch pricing transformations as a way to create value quickly and sustainably. NB: This is an article from McKinsey Indeed, pricing excellence in B2B settings—setting the right prices, and […]

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pablo delgardo mirai who are we expert partner interview video

mirai “Who are We?” – In conversation with Pablo Delgado

In this “Who Are We” video we are joined by Pablo Delgado, CEO of mirai. We talk about his background, early days of mirai and how it evolved

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