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Hotel Rooms Departments Struggle to Control Expenses

Changes in rooms revenue per available room (RevPAR), and RevPAR penetration receive a lot of attention from hotel managers.  This is because the monies hotels receive from renting guest rooms […]

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Next-Gen Revenue Management: Innovating analyst productivity through real-time data

Current revenue-management systems were not designed to handle vast amounts of data. Therefore, in the near future, they will not be equipped to handle today’s progression of Big Data. New […]

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Optimizing Digital Marketing Performance To Drive Business Performance

  Digital transformation isn’t a buzz phrase. It’s here. And it’s helping companies create better customer experiences — and ultimately driving revenue growth. According to Gartner, within the next five […]

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Insights from ITB – How hotels can maximise their revenue performance for the next fair

To maximise the revenue performance during a fair or high impact event might be easier said than done. Many rely on returning business to bring in a safe level of […]

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Expedia is wrong: a better direct price does make money for the hotel

Expedia has stated on many occasions that the recent movement of large hotel chains offering the best direct price is detrimental to the hoteliers themselves. We do not share their […]

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Remove the Silos, One Team, One Revenue Dream

Hotel service is built around team work.  From front desk rock stars to detail-oriented room attendants to friendly and personable bartenders, every department and every job role plays a fundamental […]

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Dynamic rates empower hotels, not corporate end-users

With major hotel mergers allowing already massive chains to gain even greater negotiating power over room rates, it is vital that corporates take enhanced steps to ensure that any arrangements […]

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Stop Dangling the Wrong Carrots: How Revenue Incentive Plans Hurt Profits

  Occupancy is high. You’re crushing your RevPar Index. And, you’re on pace to surpass your quarterly revenue targets as well as last year’s revenue. NB: This is an article […]

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Flattening Bookings Pace Presents Ongoing Challenge for Hoteliers

As North American hoteliers progress through the early months of 2017, the pace of new bookings is flat with new February reservation commitments at -0.8 percent. However, average daily rates […]

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U.S. Hotel Revenue Growth Driven by Lower Chain Scales and Secondary Markets

U.S. hotels enjoyed another year of life at the performance peak in 2016 and are forecast to continue to live the high life in 2017. According to the recently released […]

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