revenue

Global smartphone usage topped 2.3bn in 2017. Based on an estimated world population of 7.6bn, that’s over 1 in 3 people who now own one. Usage figures continue to grow […]

One of the arguments I continually make in this blog is that many Total Revenue Management efforts are being thwarted by the fact that managers are using the wrong measures […]

For years, airlines have been known to cling to outdated and even antiquated technology, afraid that upgrading their tech infrastructure could lead to the catastrophic downages that have affected most […]

Advanced revenue management systems, powered by machine learning, are used by leading hotel brands around the world. NB: This is an article by Tracy Dong, Lead Advisor APAC at IDeaS […]

RevPAR (Revenue Per Available Room) is one of your hotel’s most important performance metrics. Yet while commonly used and heavily relied upon, it’s a metric that isn’t without its faults. […]

The voice channel delivers from 20 to 50% of bookings for hotel brands. So why has the Contact Center become such an overlooked hospitality distribution channel? In my opinion, our […]

Google appears to have recently changed how it treats the biggest hotel discounts in its advertising-driven, price-comparison hotel search. In our test searches, we see a change. Google used to […]

Managing revenue and maximising profit is one of the most important tasks for any B&B operator, and it’s one of those items that is never truly complete. NB: This is […]

Could it be that pricing opportunities, despite sophisticated airline RM systems, are still not being exploited fully by most airlines? That is the view of an airline revenue management specialist […]

According to the The 2018 Smart Decision Guide to Hospitality Revenue Management, more than one-quarter (28%) of hoteliers who have not upgraded their revenue management within the past 3 years plan […]