revenue

How to Deliver a Frictionless Guest Experience at Six Key Stages

At each journey stage you can turn a guest into a brand champion. Hotels that get it right can gain more referrals, positive reviews and increased revenue

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dilapidated hotel reflecting the risks of ignoring and neglecting revenue management

Ignorance Means Risks: The Cost of Neglecting Revenue Management

Many owners of small independent hotels have confirmed they were ‘too busy’ to pursue learning about revenue management, given their properties demands

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hotel manager with two of their executive team discussing revenue management of the property

Revenue Management from the Hotel Manager Perspective

Revenue management is a comprehensive discipline that touches every aspect of a hotel’s operation but for Hotel Managers, a deep understanding is imperative

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a head with eye balls and the word ai above it reflecting the merging of ai and machine learning with the human element in helping drive ancillary revenue

From Base to Premium: How AI is Redefining Hotel Ancillary Revenue

Successful implementation of AI in enhancing ancillary revenues hinges on a thoughtful approach that considers the technology’s impact on guests

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How Hotel Reception Staff Influence Revenue Management

By recognizing the influence of reception staff, hotels can create exceptional guest experiences, foster loyalty, and achieve their revenue management goals

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Proven Tips to Increase Restaurant Revenue and Profitability

Many industry sources share that an average restaurant has a profit margin of about 7% but recognize yours can fall anywhere between 0-12%

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How to Build a Subscription Model for Hotel Stays

In the context of the hospitality industry, a subscription model means offering guests a package where they pay a fixed amount to enjoy a set number of stays or services […]

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magnifying glass over an algorithm reflecting the problem with perfection and how over optimization can harm your revenue strategy

How Over-Optimization Can Harm Your Revenue Strategy

In hotel management, over-optimization is like obsessing over polishing the silverware – it’s exhausting, tedious and often, the extra shine goes unnoticed.

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Maximising Revenue Won’t Come From Technology Alone

Independent operators should maximise revenue across all touchpoints through a hands-on tailored strategic approach which avoids loss of business

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Decision Intelligence: Rocco Forte Hotels & HotelIQ Case Study discussion thumbnail image

Decision Intelligence: Rocco Forte Hotels & HotelIQ Case Study

Hi, welcome to another case study discussion. Today we focus on the challenges and rewards of a decision intelligence tool and it’svalue to a hotel commercial operation. To bring their […]

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