revenue

For many years, travel program success has been measured in savings. In an effort to simplify hotel program management, companies define success by the number of rates negotiated and whether […]

The 25,000 or so Hotel Revenue Managers around the world are self-dividing into two distinct categories: those that are well prepared (or preparing) for 2024 and those that are well […]

As summer’s warm breezes and lush, green growth transform into the vibrant colors and crisp air of the fall season, another familiar season arrives in its wake: the often dreaded […]

RM and marketing have typically been two distinct functions but with new ancillary fees, the drive towards personalisation and greater demand for clever merchandising, this is changing. Marketing and revenue […]

Today’s era of infinite data empowers revenue managers with ever-deeper insights into market dynamics. Monitoring competition and adjusting rates in near real-time has become a bare-minimum activity. Dynamic pricing and […]

MIDDLE EAST & AFRICA Profit per room at hotels in the Middle East & Africa increased by 25.6 percent year-on-year in August, with multiple markets across the region benefitting from […]

As many hotels put their 2019 revenue budgets to bed, they are turning to compensation plans for their key revenue staff. Obviously, the budget numbers comprise most of the compensation […]

Utter the words ‘rate parity’ and we all shudder… after all, ensuring that we have the same rates on all channels isn’t always straight forward. Often the rates aren’t updated simultaneously on all channels but that is often the least of our problems.

Ted Turner, founder of Cable News Network, once said that ‘to be happy in this world, first you need a cell phone and then you need an airplane.’ An increasing […]

Five years ago, Dan Ariely, a professor and director of the Center for Advanced Hindsight at Duke University, compared Big Data to teenage sex for several funny reasons. I’d like […]