revenue

Customer Segmentation: The Who, Where, How & Why

When properly utilized, market segmentation ensures effective campaigns reach the maximum profit customer base, delivering a favorable return on investment

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Break The ‘Silo Mentality’ With a Successful Commercial Strategy

Now is the time to develop a holistic mindset and commercial strategy, driven by real-time data, which bridges the gaps between your departmental silos

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Rethinking Spaces: Long Stay Accommodation

Long stay guests tend to build a very strong connection with the place where they spent the first weeks and months in the new city

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5 Ways Hotel Sales Teams Can Be More Productive in 2022

The priority for many hotels is to increase sales productivity. Most hotel sales teams are stretched thin and struggle to rebuild and handle multiple duties

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Commerce Strategies More Holistic: Top Hotel Booking Revenue Makers

A more holistic online commerce strategy, consisting of new and established methods, is being taken by hotels to reach new customers and produce revenue

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Canada Hotel RevPAR 54% Recovered in 2021

Despite stronger performance in the second half of 2021, Canada’s hotel industry reported RevPAR that was just 54.1% of the pre-pandemic comparable

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Mobile Technology: New Revenue Opportunities for Hotels

What impact does mobile technology have on the hotel sector? How are hoteliers leveraging mobile platforms for guest loyalty, marketing and cross-selling?

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Resort and Urban Fees: Here’s How to Ensure a Successful Execution

Resort and urban fees can provide owners and hoteliers with additional incremental revenues that are highly profitable and notable if strategically executed

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video thumbnail image for discussion about hotel technology and the fear of change or fear of missing out

Hotel Technology: Fear of Change or Fear of Missing Out

Today we talk about Hotel Technology, it’s value to hoteliers and why there is still some resistance to get on board. We touch on a number of core topics:

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person on the phone at hotel front desk managing guest communications for the modern traveler

Everything You Need to Sell Rooms Smarter in 2022

From direct bookings and OTAs to pricing strategies and guest experience, here are four major areas to help build an effective rooms distribution strategy

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