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Using Facebook Messenger to increase RevPar performance

Hotels have in general been slow at introducing new ways to connect and interact with their guests directly to their mobile, especially considering a vast majority of their clients are […]

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Home sharing sites being abused, BHA chief tells MPs

Professional landlords operating outside UK regulations at an “industrial scale” are manipulating the so-called sharing economy and endangering the safety of the public, MPs have been told. The warning about […]

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Consolidation, co-opetition and context

Driven by an increasingly fickle, demanding and connected customer the coming year will be one that sees the savviest and most strategic brands thrive. In 2016 – surprise, surprise – […]

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Lessons learned from Airbnb’s Email Specialist

NB: This is an interview with Lucas Chevillard of Airbnb via Medium.com We strive to find the people in our industry who have something worth sharing. We’re curious about email […]

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Airbnb identifies fastest growing neighbourhoods for 2016

  Airbnb analyzed the travel patterns of more than 40 million people that stayed in homes on Airbnb in 2015 and selected 16 neighborhoods that have gained the most momentum […]

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How to drive organic search results for hotels

If the term “search engine optimization,” or “SEO” for short, confuses you or evokes the practice of packing keywords into your website, you’re not alone. For years, using SEO in online […]

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Uber’s new travel feature……..

  Travel is becoming more closely integrated with mobile Uber’s filing for a new patented feature, called Uber Travel, could have serious implications for the future of booking applications as […]

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Digital marketers deal with shifting landscape

It wasn’t easy for hotel digital marketers in 2015 ………. and it’s not likely to get much easier in 2016!! With issues such as the growing power of online travel […]

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Hospitality industry lacks data driven marketing skills

  Almost a third (32%) of travel and hospitality industry marketers rate data science as the skill they most lack, with programmatic coming in a close second at 28%. This […]

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Lessons hoteliers can learn from Airbnb

  NB This is a viewpoint by Michael McCartan, managing director EMEA for Duetto. Travellers have more choice and better rate transparency than ever when it comes to accommodation – […]

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