meetings

Retaining Customers in a Changed Travel & Meetings Environment

Customer retention in the travel industry should be at the forefront of all our plans. We need to move from best practice to “next practice.”

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Meetings: The Black Hole of Hotel Revenue and Productivity

Meetings waste valuable time that could be used to do actual work, like reviewing analytics, rates, content and strategy

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Biggest Challenges Sales Team Face as Group Demand Returns (Part 2) ssp video thumbnail

Biggest Challenges Sales Team Face as Group Demand Returns (Part 2)

In Part 2 Paige offers advice and solutions hotel sales teams can take on board right now to be better prepared as group demand continues to increase.

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Biggest Challenges Sales Teams Face as Group Demand Returns (Part 1) ssp video thumbnail

Biggest Challenges Sales Teams Face as Group Demand Returns (Part 1)

We are focusing on Hotel Group sales and some of the challenges Paige sees as hotels adjust to the return of group demand

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man looking at a website on a computer monitor

How to Convert Meeting Planners on Your Hotel Website

If your hotel has meeting and event spaces, your website must cater to meeting planners. Here is where hotel website personalization comes into play

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How To Boost Your Hotel’s Revenue From Meetings

You have fixed costs that you can’t escape as a hotelier, and the only way to ensure profitability is to take advantage of all potential revenue streams

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5 Event Trends to Watch in 2022

As the year ramps up and event size continues to grow, planners and organizers are looking at how to reintroduce larger events to the industry successfully

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video thumbnail image of coffee time chat with pontus and veit at berner+becker about business travel in german market

State of Business Travel in German Market and What Future Might Hold

We discuss the current situation regarding business travel in the German market. We look at which destinations are holding up and which are still challenging

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3 Ways Hotels Can Serve The “New” Business Traveller

As business travel begins to re-emerge with a new look and feel, hotels can capitalize on the opportunity to expand and grow

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video thumbnail image coffee time chat about benchmarking

Hotel Benchmarking: Coffee Time Chat with Peter Brauer and Henrik Karlsson

As we start to come out of the pandemic what is the impact, and engagement, around benchmarking? Can you give us some thoughts, observations around that

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