Customer retention in the travel industry should be at the forefront of all our plans. We need to move from best practice to “next practice.”
Meetings waste valuable time that could be used to do actual work, like reviewing analytics, rates, content and strategy
In Part 2 Paige offers advice and solutions hotel sales teams can take on board right now to be better prepared as group demand continues to increase.
We are focusing on Hotel Group sales and some of the challenges Paige sees as hotels adjust to the return of group demand
If your hotel has meeting and event spaces, your website must cater to meeting planners. Here is where hotel website personalization comes into play
We discuss the current situation regarding business travel in the German market. We look at which destinations are holding up and which are still challenging
As business travel begins to re-emerge with a new look and feel, hotels can capitalize on the opportunity to expand and grow
As we start to come out of the pandemic what is the impact, and engagement, around benchmarking? Can you give us some thoughts, observations around that