hotels

When looking at the ROI of CRM, it’s important to see beyond financial metrics and recognise the enhanced guest experiences and streamlined operations

There are key strategies and tactics that a revenue manager can utilize to take their revenue strategies and profitability to new heights.

Sustainability and revenue management are not mutually exclusive; rather, they bolster each other, where ethical management fortifies financial performance

RevPAM is one of those metrics that are growing in prominence, changing the way hoteliers look at the revenue potential of their property

The convergence of hotel marketer data, analytics, and guest expectations for personalized service are redefining the way hotels connect with their guests

There are two important aspects of guest value: share of wallet and time. It begins with determining what the economics of the guest look like

In the ever-evolving hotel industry, strategically benchmarking room revenue cannot be overstated. RGI, ARI, and MPI trio are the beacons guiding hotels

Tripadvisor Enhanced Marketing Text is a new feature that enables advertisers to display custom marketing text on the hotel list and details pages

In years past travel has been a means to escape life, recent research shows travel is life in 2024 with three quarters revealing they feel more alive when on vacation

Budget season is upon us, and around the world hotel owners and operators are buried deep in data trying to come up with 2024 performance numbers. NB: This is an […]