hotels
Hotel Technology Decisions: Going Safe May Leave You Sorry
It has long been said that making the safe choice when investing in a hotel technology partner is always the right decision. This is a recognized phenomenon, epitomized by the […]
Why B&Bs need Social Video in their marketing strategies
Society is watching a huge amount of video content on social media each day. If you’re not using video on social media at your business then you are missing out […]
Check-In: Ensure Your Hotel Success with These 3 Things
As a hotelier, there is simple, albeit crucial, understanding that should guide your on-going business approach: If you aren’t looking to the future, you’re probably already behind. NB: This is […]
How can we get Millennials booking direct?
Millennials travel more than any other demographic. On average, they take 35 days of vacation each year, and they’re also bucking the trend by increasing their annual travel spend as […]
Hotel loyalty must be earned, not bought
There’s an idea one is taught in business school that one should invest a lot of money into loyalty systems because loyal customers are the cheapest. The numbers are “obvious” […]
A New Approach To Lifetime Value Of Guests
Revenue managers spend a lot of time and resources (rightly so) trying to determine the lifetime value of particular guests. Perhaps a better strategy would be to shift their attentions […]
How A Cloud PMS Improves The Guest Experience
In today’s mobile age, power lies more and more in the hands of the customer and the value of delivering a great guest experience has never been more prominent. According […]
The smart hotel that talks back is the future
We identify some Dos and Don’ts from a new EyeforTravel report which finds that conversational interfaces have the potential to help hotels improve the guest experience and drive revenues too […]
Pricing intelligence tools offered by OTA’s… to trust or not to trust?
As Revenue Management becomes more and more relevant in the Travel industry and more hotels finally begin to understand the importance of dynamic pricing fluctuations, various hospitality companies start introducing […]
When should you start email marketing at your B&B?
Email marketing is a cost effective and efficient way for hoteliers to reach new customers and encourage return visitors. NB: This is an article from Little Hotelier A massive 90% […]
