hotels

10 Questions Hoteliers Should Ask Before Hiring Digital Marketing Agency

Hoteliers need to hire the right digital marketing agency if they want to achieve their goals. Unfortunately, digital marketing can occasionally seem like a confusing, constantly shifting landscape for many […]

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Creating a Winning Hotel Loyalty Program

In today’s travel landscape independent hoteliers work very hard to win a direct booking. So when you do, it’s important to encourage the guest to come back directly again and […]

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Mobile is Big, and Mobile Emails are Even Bigger

A few years ago, mobile optimization was an afterthought for most digital marketers. Now it has leaped to the forefront of most digital marketing strategies, and for good reason as […]

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7 Tips for Nailing Guest Feedback Surveys

Guest feedback surveys provide hotels with invaluable insight into the guest experience and how to exceed expectations. But these days consumers are inundated with requests to complete surveys. NB: This is […]

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How to Get Your Content Seen on Facebook & Instagram

Remember the days when your Facebook wall and newsfeed were cluttered with hundreds of photos of your cousin’s baby? Or the days when you had to look up your favourite […]

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4 glass jars filling up with coins reflecting the importance of hotels to rebuild revenue management around profit and the guest

How to Increase Revenue and ADR Without (Almost) Working on Price

The first association most people still do when they hear about Revenue Management, is pricing and rate management. NB: This is an article by Silvia Cantarella of Revenue Acrobats This […]

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Color Psychology: Hotel’s Best Secret for Boosting Web Conversion

Great marketing is all about being able to tap into the mind and predict the behavior of your target audience. Fortunately, doing so does not require any psychic abilities or […]

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5 Tips For An Influential Google My Business Hotel Listing

In the last few years, Google has changed their business listing infrastructure a great deal from Google Places and Google + Business into a single comprehensive platform called Google My […]

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Were ETSSA Right to Slam Direct Bookings

By this point, the number of studies testifying to the positive impact of direct bookings – and the sometimes harmful influence of OTAs – is approaching too many to count. […]

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Hotel Data Management: 3 Ways Hotels Use Data To Increase Revenue

For a long time hotels did not just underutilize data, but were intimidated by it – the amount of it, and where and how to even begin analyzing and using […]

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