hotels

What Marketers Need to Share with Revenue Managers

When marketing and revenue management work in unison, there are natural synergies. NB: This is an article from Rainmaker Revenue management knows where holes in demand are, and marketing knows […]

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5 Signs Screaming Out That Your Hotel PMS Needs an Upgrade

Regardless of the era, hotels have always had a way to manage their operations- be it registers, excel sheets, legacy systems or the more modern cloud-based Property Management Systems. NB: […]

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What Asset Managers Want From Revenue Managers

Owners and revenue managers share many of the same goals, even if it doesn’t always seem that way to revenue managers. But the revenue managers who put in effort to […]

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Top 5 Things Need to Know in Hotel Digital Marketing (June)

This month, Google nudges SEO marketers in the right direction with clarifications to the mobile-first index as it rolls out to more websites; Bing pilots in-market audiences; and Instagram gets […]

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Five Ways to Disrupt Your Competition With Customer Service

The concept of disruption is interesting. If you ask most business people to name a company that is known for being a disrupter, you’ll hear answers like Amazon, Uber and […]

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How to Increase ADR of Your Hotel Business?

Average Daily Rate or ADR is a term that is quite popular among the hoteliers worldwide. NB: This is an article from eZee Absolute ADR plays a great role in […]

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Understanding Trends in Guest Feedback

Howard Schultz famously said, “When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.” While he wasn’t referring to the hospitality industry per […]

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Why Revenue Management And Marketing Must Align

Today, every hotelier knows that the modernisation of revenue management and marketing strategies is fundamental. NB: This is an article from NetAffinity However, what is less known is that to […]

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Why Your Hotel Needs Social Media Listening

Lots of people may be talking about you. But the social noise has become so great that in order to ‘listen’ and sieve out mentions of your brand, you need […]

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Hotel Live Chat Instant Gratification Wins Every Time

There’s a lot of debate about the best way to handle the huge influx of guest messages happening through private message and live chat platforms. Should we be using more […]

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