hotels

Tips to Prevent and Manage No-shows and Cancellation

With regards to running the hospitality business, it’s never as usual. It might be on immediacy is a major part of traveling. Maybe it’s the financial uncertainty that wreaks ruin […]

Read more

How to Use Google Ecosystem to Get Your Digital Strategy on Point

With over 4 billion searches happening every day, the Google ecosystem continues to be one of the best suites of products available for hotels to drive online users to their […]

Read more

Digital Advertising Costs for Hotels: CMO Thoughts

Innisfree houses a robust internal marketing agency called Bee Loud. Recently, the executive team and many General Managers reached out to us with concerns about our digital advertising spend. We […]

Read more

The Importance and Benefits of Marketing Automation for your Hotel

Hotel marketing automation provides the required competitive edge you need to connect with guests by targeting them with the right information at the right time. With marketing automation solutions, you […]

Read more

5 Ways To Encourage More Hotel Guest Reviews

Businesses in the digital era thrive and die by ratings and reviews. Those little stars on platforms such as Google Business, Yelp and Trip Advisor can hold more sway than […]

Read more

The OTA battlefield: Legislation to loyalty

The struggle to persuade guests to book direct instead of through an online travel agency is ongoing, but hoteliers have a number of factors working in their favor. Hotel brands […]

Read more

Personalisation: What Hotels Can Learn From Netflix

Personalisation is one of the main buzzwords dominating the industry and trends reports in 2018. Since the shift from offline and print advertisement to digital campaigns has taken place years […]

Read more

Is social media retargeting part of your hotel marketing strategy?

Most people don’t book a room on their first visit to a hotel website. It can take repeated visits for that to happen. Social media retargeting is about capitalizing on […]

Read more

Defining & Leveraging True Guest Value Versus Total Guest Value

Guests can generate revenue for a hotel in many different ways. Revenue management powered by guest valuation algorithms enable hotels to increase guest wallet share, keeping guest spending on-property instead […]

Read more

How to Deliver Personalized Guest Experiences in the Age of GDPR

Hotels are faced with an interesting dilemma. We’re entering a time of hyper-personalization — guests show dominating preference for hospitality experiences which are more unique in nature and catered to […]

Read more