hotels

The Net Promoter Score® (NPS) has long been a key performance metric for customer service in many industries, and especially hospitality. NB: This is an article from ReviewPro It is […]

Our first two posts on this topic covered setting rates and monitoring rates in real-time. Now, we close the feedback loop with the final step – reporting. NB: This is […]

Modern all-inclusive resorts are transitioning from revenue management (RM) strategies based solely around optimizing package rates, to more comprehensive approaches that take ancillary revenue sources into account. And all-inclusive hotel […]

Effective and efficient inventory distribution plays a major role in the overall revenue management strategy for hotels. NB: This is an article from Hotelogix A well-thought-out inventory management strategy helps […]

Internal hotel teams that are focused only on their own revenue streams risk inefficiency, duplicating work and restricting each other’s progress. According to the study done by Salesforce, 86% of […]

In Part 1 of our blog series, we talked about how you can set hotel rates to maximise revenue. But this is not a set-and-forget activity. Monitoring market rates in […]

A blog post this week stated that Google is testing Google Price Insights, a new SERP element that adds price comparison features to the knowledge graph for hotels. This new […]

It’s challenging being a Revenue Manager. Be it in a large city-centre hotel or a small countryside hotel, Revenue Managers face similar challenges & stresses. Too much to do, too […]

Revenue management is never an easy job, but the job is considerably tougher for independent hotels, according to sources. Without the marketing power of brands or the ever-more sophisticated revenue-management […]

As a revenue manager, getting your room prices right is arguably your biggest priority. And while you may be aware that there’s a science to it, you’re time-poor as it […]