hotels

5 Key Ingredients to a Successful B&B Loyalty Scheme

The equation is simple, a successful B&B loyalty program will drive more direct bookings at your property. The bookings that result from a loyalty program are particularly beneficial because they […]

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Revenue Managers Look Beyond Industry For Inspiration

Hotel revenue management is an evolving discipline, and as part of that evolution, revenue managers are looking beyond the hotel industry to see how others are doing it and figuring […]

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5 Ways to Use Big Data Effectively

When it comes to using industry data and revenue technology for sustainable channel execution, management and results, hotels need to not only prioritize the right types of big data, but […]

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Hospitality Industry Amateur Hour: Hotel & Resort Fees

After you’ve been in the hospitality industry for as many years as I have (more than 30 years… how time flies when you’re having fun!), you get used to seeing […]

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Latest Trends in The Fast Changing World of Revenue Management

Recently, Travel Tripper, IDeaS, and OTA Insight joined forces to host roundtable discussions on current trends in the fast changing world of revenue management. Meeting in Orlando and Miami, the […]

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Why Average Joe Should Never Use an OTA. And Why He Will Never Stop Using Them!

With two large shortcomings I can’t see why the average person who has a basic understanding of how the travel world works would ever use an online travel agency. NB: […]

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5 Online Booking Pitfalls and How To Avoid Them

Why does your hotel have a website? There are a number of reasons of course – brand awareness, online reputation, you had some really great photos taken a while back […]

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The Evolution Of Online Travel Distribution & Its Impact On Hotels

It’s easy to forget that we didn’t always complete bookings via the internet. Before the advent of online check-in and price comparison sites, airline tickets and hotel reservations usually involved […]

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Why a Revenue Manager should be a Profit Manager

Why a Revenue Manager should be a Profit Manager

Back in the bad old days when I first started in revenue, the discipline was called Yield Management. In those not-so-distant days we were seen as just yielding rates. Moving rates up and down with demand along with an ongoing battle that was occupancy versus rate.

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Owners, Asset Managers Emphasize Need for Leadership in Revenue Strategy

Hotel owners and asset managers led the charge at RSS 2018 for revenue-focused leadership that would help them and the major brands whose flags they carry. A more holistic Revenue […]

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