hotels

Top Channels That Drove Revenue to Your Property in 2018

Airbnb makes it to the top 10 list in UK, Thailand, and Malaysia. Booking.com comes out strong at No. 1 followed by Gobibo, while direct bookings on hotel websites continue […]

Read more

Strong Loyalty Adoption Provides Key Benefits to Members and Hotels’ Bottom Line

A new, updated Kalibri Labs Special Report, Book Direct Campaigns 2.0: The Costs and Benefits of Loyalty 2018, provides conclusive evidence that the loyalty member campaigns first launched almost three […]

Read more

Current Hotel CRMs May Be Doing More Harm Than Good

CRM software boasts so much potential, but is that potential being maximized? NB: This is an article by Terri Miller, CEO & Co-Founder of Concilio Labs Hotels worldwide are looking […]

Read more

The Psychology of Online Reviews

Back in ancient Rome, gladiators would signify the end of a fight with either a thumbs up or a thumbs down, which was basically a very simplified, and rather brutal, […]

Read more

Solving the Broken Group Booking Process to Grow your Sales in 2019

There’s no denying it — 2019 is projected to be an exciting and, better yet, profitable year for the hospitality industry. NB: This is an article from iVvy With the […]

Read more

When Does the Guest Experience Start?

Think back to your last trip and the happiness, excitement and anticipation that you felt about it… Now think about when those happy feelings started. NB: This is an article […]

Read more

5 Minute Guide to Making a Killer Hotel Promo Video

Creating videos (or a series of them) to tell your story are a no-brainer; particularly catchy, promo videos. But how exactly do you move from wanting a killer promo video […]

Read more

Google Ads 101: A Hotelier’s Guide to Advertising with Google (Part 2)

In part 1 of this blog, we discussed how Google’s advertising service, Google Ads, works, and how to determine if it’s a platform you should be using. Part 2 will […]

Read more

Expand Your Meetings & Events Profit Margin

How many times in your career have you been asked to think outside the proverbial box? “Think differently” comes the mandate from above, but it’s easier said than done. NB: […]

Read more

How to calculate your B&B’s average room rate and other revenue metrics

Running an accommodation business of any size is no easy feat, but small property owners in particular have unique challenges as they juggle everything from pricing to housekeeping on a […]

Read more