hotels

Tech and Techniques to Maximise Hotel Metrics That Matter Most: Pt 1

The following technologies are essential components of a profitable hotel operation. Each section features one tech best practice, followed by the relevant metrics that it impacts the most.

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Conversion Rate Optimization: Most Important Factors Hotels Should Know

There are a host of ways you can increase the conversion rate on your hotel website. While this subject really requires a post in its own right, here are a few key practices to consider.

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Nordic Choice ‘Not at War with OTAs’ Over Blockchain

If the decentralised, blockchain-based distribution platform that Nordic Choice has been working on with Winding Tree is to succeed, it will need widespread industry support and buy-in.

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Five Most Damaging Hotel Website Design Mistakes and How to Fix Them

Your hotel is constantly evolving and never stands still; your website needs to reflect this too. You don’t need experienced UX designers or substantial resources – just test, iterate and improve.

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Customer Loyalty in a Hyper-Segmented Hotel Landscape

Travelers have more information than they did in the early days of loyalty programs and are more reliant on reviews and user-generated content (UGC) than brand names when making hotel choices.

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5 Fresh, Clickable Content Marketing Topics For Hotels

Blogs and videos, podcasts and social posts. Hotels are telling their story in more unique ways, and across more diverse channels, than ever before. NB: This is an article from […]

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How UK, Ireland & DACH Hotels Can Drive More Holiday Bookings

Data shows that summer promotions that go out as early as April/May see promising results. It may be worth creating a strategy to drive more summer bookings over a longer time.

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Why Are we Dropping Rates so Close to Arrival Date

Why Are we Dropping Rates so Close to Arrival Date?

Why Are we Dropping Rates so Close to Arrival Date? Most Revenue Managers would be used to pulling these figures and presenting them to the GM and perhaps getting ready for 40 lashes!!

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Why Machine Learning Works for the Hotel Industry

The impact of machine learning on upselling has a ripple effect throughout the hotel – increased revenue, happier and better compensated front desk agents, and more satisfied guests.

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Basic Dos and Don’ts to Jumpstart Your Hotel Email Marketing

Interested but not sure where to begin? Jumpstart your email marketing with this beginner guide on what basic actions to take and what common mistakes to avoid.

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