hotels

A strong revenue management strategy allowing you to secure market share and maximize average spend is key to success in this time of slowly growing demand

Despite top-line growth, hotels in APAC were able to avoid cost creep and managed to reduce labor costs and overheads by 6.7% and 1.3%, respectively

Engaging with guests on social media is beneficial, but email is an absolute must. It’s one of the best ways to reach, nurture, and segment your audience

The next horizon of customer service will be built on individual customer profiles, enabling companies to quickly resolve issues and even prevent them

Fear is diminishing slowly. Hotels need to be doing all they can to capture the desire to travel, while keeping budget concerns and safety at the forefront

As of May, and on a month-over-month (MOM) basis, hotel performance is either stabilizing or picking up. April, fingers crossed, was the bottom

Hotel marketing, especially direct sale, needs well-structured information for analysis and timely decision making. The first step is knowing the data

In this video we are joined by Michael McCartan, founder of mccartan tech consulting and Michael Sandeen, Senior Revenue Manager at Pace We continue our discussion about the evolution of […]

Is your audience active on social media? How often do they engage with posts for competitors? Understanding your audience should come first

To drive more online reservations this year you have to effectively and proactively compete against other properties and hotels in your area