hotels

We are encouraged by the gains seen in weekday hotel occupancy and believe that it is the beginning of increased business and group travel

Breakfast throughout the stay was the popular upselling option in the UK. Followed by late check-outs, breakfast, becoming a loyalty member and discount

Some need a CRM to better manage your business, while others want to communicate with customers, improve customer experience or manage customer support

Future demand data gives you insights into your source market to see how demand develops. It is a goldmine for hotels and their revenue management experts

A poshtel is a mix of posh style and hostel accommodations. In other words, if you stay at a poshtel, you can expect a cheap yet chic property

On a global level, the last quarter of 2021 had its ups and downs, but evidence continues to build that travel shoppers are ready to see the world again

Not every hotel marketing tactic or package will tickle your guests’ fancy, so you need to look at your guests’ online and direct feedback data

A large majority of customers book hotels online. Even travelers who use OTAs often check out the best features of hotel websites

Searcher conversion rate measures a booking engine’s success, whereas user conversion rate measures combined performance of your website and booking engine

Without shared access to available data and guest profiles across the group, booking opportunities are lost and returning guests go unacknowledged