hotels

Hotel Branding: Logo, Color Palette, Tagline Complete. Now What?
The opportunity lies in embracing branding as a consistent practice, where logo and tagline come last and branding takes a seat in the heart of the business

An ‘End to Unfair Practices’: New Laws to Rein in Power of OTAs
From price parity clauses to the fact that OTAs hoard user data, the hotel industry has long been crying out for measures to restore balance

How ChatGPT and Other Tools Can Help Boost Hotels’ Direct Bookings
By employing personalized messaging and leveraging predictive analytics, hotels can enhance direct bookings and boost conversion rates simultaneously

The Total Revenue Management Approach: Strategies, Analytics and Metrics
Total Revenue Management is a strategic approach to increase any revenue in the hotel. Explained so simply, however, it requires some research
How to Respond to Positive, Neutral and Negative Guest Reviews
How are you treating your cheerleaders? Guests who leave positive reviews are choosing to go that extra mile. It’s their way of saying “thank you”
Align Resort Marketing to Guest Expectations: Rethink Content Strategy
Embracing guest expectations in your marketing strategy is a must. Hotels can craft compelling content that resonates, leading to increased bookings
How to Create a Strong Brand Identity for Your Hotel
Creating a compelling hotel brand identity can help you resonate with your target audience and set you apart from the competition
Time to Shift from Revenue Focused to Profit Oriented Revenue Management
Is your revenue manager still stuck in the 1980ties, or did you invest in developing the revenue management team, tools, and technology to capture profit?
Is Search Generative Experience the End of Organic Search for Hotels?
The new search experience, which Google has dubbed Search Generative Experience (SGE), incorporates AI capabilities and conversational functionality
trivago’s Free Booking Links Bring Travelers and Hoteliers Closer
Because direct bookings with a free booking link come at no cost, hoteliers also save on paying commissions for bookings previously received through an OTA