hotels

If you’re still thinking that a points based loyalty program is the way to go, don’t limit yourself. Open your hotel up to more possible ancillary revenue

The ability to leverage technology in lieu of trips, ultimately reducing costs, continues to impact the business travel growth trajectory

In today’s discussion we take another look at the German hotel market as Pontus reviews Winter 2022 and looks ahead to the Summer season coming up

While RevPAR remains a useful metric, it must be considered alongside others to gain a more comprehensive understanding of a hotel’s financial performance

Your guests want more control. When it comes to their hotel stay, ABS (attribute-based selling) offers the same retail style customization they are after

If I already have a yield management solution (either as a stand-alone or built into my PMS), why do I need a revenue management system?

Here are a few reasons why you should accept a negative review gracefully, and some steps for managing your online reputation the right way

By providing guests with meaningful upselling options that enhance their experience, hotels can build revenue, loyalty and long-term profitability

The cost of hotel customer acquisition is what you pay to acquire a new guest. That includes marketing, reservations and the cost of serving the guest

As the hotel industry’s recovery from the pandemic has progressed, bookings on OTAs have again outpaced hotel website bookings