hospitality

Airbnb tests new ‘Journeys’ service

Airbnb is testing a major new offering: taking care of booking your entire trip, so you can experience a new city with locals showing you around. Over the weekend, Airbnb started […]

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Back to the Basics Pt 2: Hoteliers and analytics?

We continue our fall “back to the basics” refresher series on analytics for hoteliers. Last week, we reviewed the analytic methods that can be utilized by hoteliers. This week we […]

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Back to the Basics Pt 1: Analytics primer

It’s back to school time, and back to school reminds me of getting back to the basics. So, we thought we’d start the fall with a “back to the basics” […]

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Ready for the Post-Rate Parity Era?

There has been a lot of talk in the press and discussion forums about the “fall” of rate parity in Europe and its implications. Most of the new rules and […]

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The Role of the Guest in Total Hotel Revenue Management

For the past decade or more, when speaking about the future or a vision, revenue management has been focused on two terms: total hotel revenue management and customer, or guest, […]

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Marriott is using mobile messaging to transform visiting a hotel

Marriott Hotels is redefining the hotel visit with mobile at the center, enabling members of its loyalty program to engage in real-time conversations with staff before, during and after a […]

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US hotel profits will exceed 2007 levels in 2015

Results from the 2015 edition of Trends® in the Hotel Industry,an annual report recently released by PKF Hospitality Research (PKF-HR), a CBRE Company, reveal that U.S. hotels (on a unit-level same-store sales […]

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BHA slams OTAs for ‘stifling competition’

The British Hospitality Association (BHA) has hit out at online travel agents after a settlement by EU competition authorities which prevents hotels offering a cheaper rate on their own website.  […]

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Hospitality and leisure industry ‘missing out on spending power of pensioners’

The spending power of pensioners is being seen as a missed opportunity for companies that remain focused on targeting families, according to a new report. The over-65s spend £3,372 a […]

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Confidence in disposable income at four-year high

UK consumers displayed their highest level of confidence in disposable income in three years in the first quarter of 2015, according to the latest Deloitte Consumer Tracker. Deloitte’s Q1 2015 […]

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