hospitality

Airbnb is testing a major new offering: taking care of booking your entire trip, so you can experience a new city with locals showing you around. Over the weekend, Airbnb started […]

We continue our fall “back to the basics” refresher series on analytics for hoteliers. Last week, we reviewed the analytic methods that can be utilized by hoteliers. This week we […]

It’s back to school time, and back to school reminds me of getting back to the basics. So, we thought we’d start the fall with a “back to the basics” […]

There has been a lot of talk in the press and discussion forums about the “fall” of rate parity in Europe and its implications. Most of the new rules and […]

For the past decade or more, when speaking about the future or a vision, revenue management has been focused on two terms: total hotel revenue management and customer, or guest, […]

Marriott Hotels is redefining the hotel visit with mobile at the center, enabling members of its loyalty program to engage in real-time conversations with staff before, during and after a […]

Results from the 2015 edition of Trends® in the Hotel Industry,an annual report recently released by PKF Hospitality Research (PKF-HR), a CBRE Company, reveal that U.S. hotels (on a unit-level same-store sales […]

The British Hospitality Association (BHA) has hit out at online travel agents after a settlement by EU competition authorities which prevents hotels offering a cheaper rate on their own website.  […]

The spending power of pensioners is being seen as a missed opportunity for companies that remain focused on targeting families, according to a new report. The over-65s spend £3,372 a […]

UK consumers displayed their highest level of confidence in disposable income in three years in the first quarter of 2015, according to the latest Deloitte Consumer Tracker. Deloitte’s Q1 2015 […]