guest

How do you build a customer base that shows loyalty, and remains that way for an amount of time that will prove to be profitable for your business?

Reinventing the hospitality scene with a neighborhood lifestyle twist, Penta Hotels offers the modern-minded and business traveler of today comfort and style in a pleasant and relaxed atmosphere. NB: This is an […]

Increasing your hotel occupancy rate is the most basic step to success in luxury hotel marketing solutions as room sales directly related to revenue and profit NB: This is an […]

Dynamic personalization is powerful because we can recognize a guest not only for what defines them generally, but who they are in the moment

We predict that that dormant demand will lead to one of the most prodigious waves of leisure bookings this country has ever seen

Key is to build a strong loyal guest base, as this drives down customer acquisition costs significantly and increases customer lifetime value

Generating an email list and sending emails out to previous guests may seem daunting, but it’s key to help you earn valuable new reviews

Take a look at your hotel reviews since start of this crisis. How clear have you painted the travel experience for potential guests?

Reward loyal guests with a gift voucher and incentivise potential customers to spend more by giving them a voucher for additional hotel credit

When it comes to hotel marketing and advertising, never underestimate the power of hotel Word of Mouth (both traditional and electronic)