guest messaging

Hotel Guest Follow-Up And How to Boost Revenue

A well-implemented hotel guest follow-up strategy not only increases direct bookings but also fosters long-term guest loyalty

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HiJiffy empowers hoteliers to create automated WhatsApp messages with new Campaigns Manager

New Campaigns Manager: Create Automated WhatsApp Messages

HiJiffy, a leader in conversational AI for hotels, has introduced its latest innovation, Campaigns Manager, designed to further automate guest communication

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man on mobile phone illustrating importance of hotel guest messaging and the dos and don'ts hoteliers need to know

Hotel Guest Messaging: 14 Dos and Don’ts You Need to Know

When guest messaging is performed in the correct way, guests feel valued, the guest experience is elevated and so is the guest engagement

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10 Ways to Use Automated Messaging in Your Hotel

The most challenging part of creating conversational guest messaging is knowing where to start. But staying connected with guests has never been easier

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man frustrated reflecting impact of poor guest communication in this youtube thumbnail for hijiffy video discussion

Poor Guest Communication Impact is Bigger Than Lost Bookings

As well as discussing the challenges hoteliers face with guest communication Shaun will also give us a quick demo of how HiJiffy’s AI works

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person accessing messaging on a mobile phone illustrating the importance to hotels for enhancing the guest experience

Hotel Mobile Messaging: Enhancing Guest Experience

Guest messaging should highlight the unique features of the hotel and appeal to the interests of the target audience to drive bookings and increase revenue

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How to Effectively Use Hotel Email Marketing in 2024

Email marketing for hotels has changed. Let’s dive into the different changes for email marketing in 2024 and how hotels can build an effective strategy

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The Ultimate Guide to Hotel SMS Marketing

Creating impactful SMS campaigns requires a blend of strategic planning, content mastery, and understanding guest preferences.

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Hotel Chatbots: Benefits, Myths and How to Pick the Right One

When it comes to conversational chatbots, we’re only at the beginning. As developers refine the language models interactions will keep becoming more human

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4 Reasons to Understand the Importance of Being Multi-Channel

Adopting a multi-channel communication strategy, shows your brand values guests’ preferences and you are committed to providing excellent customer service

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