guest communication

But the goal is not just communication – it’s to create positive guest experiences that translate into brand loyalty and repeat business

Let’s break down why WhatsApp is the MVP in hotel guest communications. We’re talking engagement through the roof – far surpassing old-school email

We hear from Nicolas of chatlyn how an efficient modern communication approach can positively impact bookings and guest experience

As well as discussing the challenges hoteliers face with guest communication Shaun will also give us a quick demo of how HiJiffy’s AI works