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UK & US Tourist: Everyone Wants Them, But Where Will They Go?
European tourist destinations are the ones craving most for British and Americans and they are trying to glean as much market information as possible
Booking.com’s Shift to Merchant Model and How Hotels Can Compete
The first decision hotels should make is withdrawing from the “Payments by Booking.com” program. Our bet, however, is Booking will make it mandatory
RevMarketing Automation (RMA): The Missing Link Between Revenue & Marketing
RevMarketing Automation (RMA): What is it, Why is it important, How can it bring together the revenue and marketing teams, and what problem does it solve?
Creative Ways to Elevate Your Hotel Website Performance
Benchmarking your hotel against your competitors is one of the most important tools in developing a robust direct channel strategy
Improve Results With an Integrated and Agile Internal Control Framework
Internal audit should pivot from a traditional rotating visit approach to a risk-focused and data-driven framework that leverages existing control processes
Proof Automated Upselling Improves Your Guests Experience
We figured that the best way to see how happy guests are with their upselling experience is to go directly to the source: Hotel Guest Reviews
Take Advantage Of Changing Booking Behavior Before Your Competition
Make forward-looking demand signals, such as monitoring of booking behavior part of the data set that informs your pricing decisions
Why an RMS Will Never Replace Human Revenue Managers
Just as search engines evolved thanks to software engineers, the predictions of an RMS develop based on the understanding of data revenue manager’s input
Map Advertisements: Should Hotels be Using Them?
The exciting thing about both and Waze map Ads is you can choose your budget. If you want more impressions and clicks, raise your budget based on results
How to Build the Ultimate Distribution Technology Strategy for a Casino Resort
The biggest winners in the casino resort market are those that reduce customer effort while delivering the best experience both digitally and in person