digital
The Dos and Don’ts of Responding to Guests on Social Media
While most happy guests tend to leave good reviews or make positive social media posts, sometimes a guest may want to reach out to you directly
Your Hotel’s Complete Guide to Facebook Marketing
We give you an overview of why Facebook marketing can be so important for your hotel, how to get started, and a tips and tricks to do it effectively
SEO vs SEM: What’s the Difference and How Can Both Benefit Your Hotel
SEO and SEM are two of the most common abbreviations in the acronym soup of digital marketing. What’s the difference and how can they benefit your hotel?
How to Use Guest Segmentation to Increase Hotel Revenue
You’ll understand why segmentation is important, how to segment hotel customers, what data to collect from your customers and how to turn data into bookings
A New Age of Hotel Management: Digital Collaboration Powered by Data
Strategic roles like finance, revenue management, marketing, and others require more data driven decision making than hands-on experience at the property
5 Smart Lessons On Hotel Website Navigation
It is our duty to provide a website with better navigation. Designing strong navigation is both an art and science in information architecture.
Why Should Every Hotel Be Using Google Hotel Ads?
Google Hotel Ads allow you to be right up there (with your best rate!) beside the OTAs when someone initially Google searches for your hotel
How Outrigger Hotels and Resorts Increased Website Conversion and Direct Revenue
Despite receiving a high amount of website traffic their conversion rate was not as good as desired. It looked like users needed an extra incentive
6 Tips to Maximize Your Hotel Facebook and Instagram Posts
What better way to let potential guests know that you’re serious about creating memories for your guests than to share posts about it?
How To Segment Your Hotel Mailing Lists
As customers have their inboxes flooded with messages, offers, and advertisements, how do you ensure your emails stand out? The answer is to segment