digital

Demographics Alone Won’t Help Deliver an Ideal Guest Experience

Relying on demographic data to identify similarities within cohorts is less accurate than you likely expect. Engagement rates tend to be even worse

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Align Resort Marketing to Guest Expectations: Rethink Content Strategy

Embracing guest expectations in your marketing strategy is a must. Hotels can craft compelling content that resonates, leading to increased bookings

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Is Search Generative Experience the End of Organic Search for Hotels?

The new search experience, which Google has dubbed Search Generative Experience (SGE), incorporates AI capabilities and conversational functionality

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trivago’s Free Booking Links Bring Travelers and Hoteliers Closer

Because direct bookings with a free booking link come at no cost, hoteliers also save on paying commissions for bookings previously received through an OTA

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How to Boost Hotel Direct Bookings with Google FBL

Since Google launches Free Booking Links, thousands of hotels have listed their properties to increase brand visibility and boost direct reservations

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Why You Need to Adapt to Google’s Search Generative Experience

Not only are you going to see image and video rich results along with generative AI answers, but you can now use images as part of your prompts/queries

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Is Facebook Still An Effective Marketing Vehicle for Hotels?

Despite many predictions of a Facebook demise, the platform continues to prove its resilience and maintains its position as a powerful hotel marketing tool

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10 Ways to Engage Your Followers on Instagram

Instagram for Hotels: What to Post and Features to Use

Instagram has changed significantly. Here’s a breakdown of the different features and how they can be used in your hotel marketing strategy

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Hotel Profit Leaks: Effectively Manage CAC and Employee Turnover

Customer Acquisition Cost (CAC) is a critical metric, particularly in the hotel industry. Unfortunately, CAC is a hidden cost and hard to manage in hotels

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google written on a laptop key reflecting their new travel feeds in search ads and how it will impact hotels

5 Tools in Your Hotel Google Profile to Increase Your Direct Sales

This article explains a number of different tools available to you through your hotel’s profile in Google Hotels that you probably haven’t heard about

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