data

Ongoing vaccination rollout is sure to improve sentiment leading into the Spring and we expect to see more reopening again as restrictions ease

The bar is even higher for hospitality than before the pandemic, and those that can meet or exceed expectations will win. Here’s how:

The key to delivering your guest what they truly want is to understand them, and to do that your hotel needs to develop an initiative to get to know them

The newly restored diplomatic relations between Saudi Arabia, the UAE, and Qatar appear to have shone a positive light on travel intent

Hoteliers need to understand the facts which drive their operations and the technology available to digitise and deliver a first-class guest experience

The majority of markets are continuing to feel serious effects of continued uncertainty amongst travel bookers due to rapid rises in global COVID cases

Another important deciding factor for choosing hotel accommodation is the ability to cancel or rebook without penalty, which ranked just above price

Travelers hungry for hotels are ready to commit to spontaneity, with 29% claiming they’d drop it all and leave the same day if given the opportunity

Creating forecasts based on future data sources is a paradigm shift in revenue management and, truly, the future of how hotels will price their rooms

So here’s to the real roaring ‘20s. A reimagined landscape with tremendous potential for the future of the hotel industry and revenue management