chatbots
Why Human Hotel Live Chat is Better Than Chatbots
If you were to call a hotel, which would you rather get: an automated system that spent fifteen minutes and eight side menus to get through without resolving your problem, […]
Bing brings chatbots to local businesses. Here’s how hoteliers can prepare
Chatbots allow brands to communicate and sell to customers in a way that’s informal, easy-to-use and fun. And they’re quickly becoming a key information and shopping channel, with eMarketer reporting […]