chatbot

Simply put, there are two types of chatbots: rule-based and AI chatbots. Each has its benefits and fits different needs

While some rule-based chatbots are built for more straightforward tasks, an AI-powered chatbot is designed for intelligent and complex tasks

For the hotel industry specifically, here are some future predictions of uses for generative AI and ChatGPT; do not underestimate the impact

When choosing the right hotel chatbot, it is important to think about how your operations are structured and the main goal for your chatbot

Even for those app-loving, techy individuals who prefer a touch screen to a smile and kind voice, hotels must remember the importance of guests interaction

Integrating your chatbot with a booking engine means your bot can now guide your guests into completing their reservation from within the same conversation

To keep your guests coming back for more, definitely consider joining the chatbot revolution – but only if your hotel is equipped and prepared for this big step.

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