booking
Boosting Direct Bookings Using Hotel Website Personalization
Here are five highly effective ways to personalize the website experience to ensure you maximize conversions on your hotel website
Optimised Mobile Strategy Key to Increase Hotel Direct Bookings
The world is not going mobile. It already is mobile. You can tap into this behavioural pattern to drive direct bookings and boost your ancillary revenue
5 Hotel Customer Service Performance KPIs to Focus On
Do you know what hotel customer service KPIs (key performance indicators) you should focus on to sell more rooms while providing service excellence?
Cancelations Decline And Group Bookings Lead
The latest Pulse Report, shows continued recovery with group bookings leading the way. Group On-The-Books (OTB) pace is on par with 2019
Biggest Hotel Website Mistakes To Avoid In 2022
Despite your best intentions, you could be making mistakes with your hotel website that may cause you to lose potential bookings
US Flight Bookings Better Than “Normal”
In February 2022, we see great news for flight bookings, they are nearing or above 2019 levels for the top 25 major US metros
How To Be a Genius and Drive Up Hotel Visibility and Occupancy Rates
When Genius members look for a property that is a Genius partner, that property will stand out, increasing the chances of the property getting booked
What Hoteliers Need to Know About Pricing in 2022
2022 is a difficult year to predict. 2021 was difficult to predict. And I don’t think many people got 2020 right. So how should you approach your pricing?
Upsell With Personalised Add-ons
Add-on options are only found on your own website and once discovered you’ll find your guests want to book direct for this extra personalised service
The Role of On The Books Data in Revenue Management
Despite the many changes the hotel industry has undergone, one aspect remains the same, on the books data still plays a vital role for commercial teams
