bookboost
Customer-Obsessed: Why Your Hotel Should Embrace This Trend?
Being customer-obsessed in your hotel is not just a trend; it’s a philosophy that leads to sustained success, growth and enhanced reputation
7 Best Ways to Create Guest Journeys That Amaze Your Guests
One of the reasons why guest journeys have become so popular is because they help hoteliers deliver a seamless guest experience
10 Ready-to-Use Holiday Campaigns to Boost Bookings
With these 10 ready-to-use holiday campaigns, you can turn special occasions into opportunities to delight your guests and maximise bookings
A Complete Guide for First Time Implementation of a Hotel CRM
We explore the dos and don’ts of implementing a CRM in your hotel for the first time, inspired by best practices with a focus on hospitality
Customer Effort: How Easy Is It To Stay In Your Hotel?
Customer effort is a metric used in hotels to measure guest satisfaction. It is all about how easy it is to stay in your hotel, from booking to post-stay
Hotel Guest Messaging: 14 Dos and Don’ts You Need to Know
When guest messaging is performed in the correct way, guests feel valued, the guest experience is elevated and so is the guest engagement
Checkmate OTAs: 5 Strategies to Increase Direct Bookings
Remember: you are not at war with OTAs. However, if you only rely on OTAs to bring in bookings, you are placing yourself in a vulnerable position
How to Reach Guests in Post-Stay Phase to Maximise Relationships
There are several strategies you can try to implement to reach out to your guests after their booking has finished
8 Ways to Optimise Your Website to Increase Direct Bookings
If the goal is to increase direct revenue and bookings, the first step should be to look at your website and make sure it is fully optimised
9 Tips to Structure your Pre-Arrival Communication
Pre-arrival communication is all about creating a positive first impression and setting the stage for a memorable experience
