bookboost

Guest communication is a powerful tool for revenue, brand recognition and reputation. When talking about multi-property hotels, it is even more important

Adapting to a shift from points based guest loyalty to relationship driven strategies is no longer optional; it is key for long term growth

Here is the round up of Hotel Success Stories from our Expert Partners during September outlining increased bookings and revenue

What makes WhatsApp the right choice besides the amount of users and how do you create a WhatsApp hotel communication strategy?

We review the key areas and benefits of automation in the hotel industry and provide real examples of how hotels are solving common challenges

No matter how hard you try, the truth is that your segmentation strategy won’t work unless you have the right data to power the filters

By approaching communication strategically, hotels can create moments that matter and strengthen their ROX. Here are four key ways:

Not sure where to start with hotel automation? The truth is that most hotels jump into tech without a clear plan and end up overwhelmed

Pre-arrival communication is all about setting the right expectations, but are you delivering what you promise?

By following these 5 simple steps, soon you’ll have ChatGPT working as your own personal assistant, delivering exactly the guest experience you want