benchmarking

The USALI 12th Revised Edition introduces several enhancements that directly support better benchmarking and hotel performance analytics

“Fair share” is the average performance of the competitive set, for any given metric. If you perform better than this average you can be said to be “above fair share”, […]

A customized Comp Set isn’t just a benchmarking tool, it’s a profitability engine. If you’re using outdated comparisons, you’re leaving money on the table

Rate integrity and staying ahead of competitors needs more than a well-crafted pricing strategy, it demands real-time visibility and smart benchmarking

With operational benchmarking tools, you’re not just comparing – you’re leading. Utilising profit intelligence can redefine what success looks like

You’ll never set the pace if your only goal is to match the market. To lead, you need to learn from benchmarking insights, not become like everyone else

Instead of spreading your attention across many metrics, concentrating on a few KPIs ensures the hotel team aligns with the most critical business drivers

Regularly reviewing and updating your comp set will ensure your benchmarking remains relevant and you continue to capture a larger market share

We explore the dangers of benchmarking, explain why “above benchmark” isn’t enough, and offer actionable strategies to break free

Benchmarking is not a one-time exercise but a continuous process that requires patience and a broad view of your market