How Hotel Technology can Help Drive Recovery
We talk with Alan O’Riordan about how hotel technology can help drive the recovery, with hotels exiting in a much leaner, efficient and productive way
Covid-19: Initiatives to Support Hotels and Communities
This is a slightly different podcast to normal as it will focus on two initiatives apaleo and GiftUp have devised to support hotels and communities during this crisis
Hotel Apps Enter a New Decade
The point is that it’s time to explode the old notion of the hotel app as we move into 2020 and look at the breadth of possibilities that a hotel app store offers. Here are a few that got our
The Tech List that Hotel Brands Need for 2020
Across our list, we’re advocating for a Mid-sized hotel to look toward not just a singular technology but to look at the broad operational areas where tech can have greatest impact on the bottom line
A Make-or-Break Issue for Hotels: Guests Want Cybersecurity
Once the specific aspects of security have been considered across hotel vendors, in order to shift guest perceptions of cybersecurity, hotels are challenged with branding themselves as secure.
Killer Customer Service: Does Your Tech Provider Really Care?
Killer customer service isn’t impossible to find; it simply requires a company that has made a core commitment to providing it across all aspects of the company.
A New Way of Thinking About Your PMS: The API First Approach
Legacy PMS make it difficult and costly to connect all systems. Even some modern, cloud-based PMS aren’t developed in a way that makes connectivity as easy and painless as it should be.
You Want Those Millennial Travelers? Here’s How to Get Them
A Millennial traveler is not as brand loyal as older generations, but they also like consistency. So loyalty isn’t out of the questions, especially when there are perks.
Selecting The Right PMS Can Save Time And Reduce Costs
We all spend enough time waiting. Let’s remove wait times (and unnecessary fees!), particularly in business where waiting can cost money. Find a PMS vendor that won’t make you wait.
Falling In Love: The Hotel Love Match
Let’s face it hotel technology isn’t a supporting player in the guest experience anymore. It is an essential part of every guest journey, an integral aspect of each step of the guest’s experience.