airlines

Consider today’s problem… You take a flight to see family for Christmas, and you earn some frequent flyer miles…You buy a coffee from Starbucks once or twice…You fill up with […]

In an environment where the whole basis for RM is optimal allocation of fixed capacity, is there another way? RM forecasts demand, no-shows and allocates seats. But what if the […]

As we look at the major trends in the travel industry, one thing is clear – the future of travel retail will become more and more personalized. Airlines want to […]

In 1972, an employee of British Overseas Airways Corporation by the name of Ken Littlewood provided the genesis of what has become today’s revenue management (RM) discipline. NB: This is […]

The airline-GDS distribution battle threatens growing fragmentation. Smaller agents are stuck in the middle of a battle over distribution between airlines and GDSs and being denied access to full fare […]

When three global technology trends combine with two industry-specific trends, can the planets align to transform the online relationship between airline and travellers? For decades, airlines have worked to perfect […]

For years, airlines have been known to cling to outdated and even antiquated technology, afraid that upgrading their tech infrastructure could lead to the catastrophic downages that have affected most […]

Could it be that pricing opportunities, despite sophisticated airline RM systems, are still not being exploited fully by most airlines? That is the view of an airline revenue management specialist […]

As airlines charge extra for baggage while adding more fee-based amenities like premium seating and in-flight wi-fi, it’s getting more difficult for travelers to compare the cost of a flight […]

Airlines, particularly, those in the West should start looking east, specifically, to China to understand where mobile, ecommerce and payments are headed. That was the message from Hugh Aiken, senior […]