airlines
Hotels Should Copy Airline Revenue Management Techniques
Although hotels have practiced some of the most fundamental basics of revenue management throughout the ages, such as adjusting rates according to seasonal demand patterns and planned special events, it […]
Technologies bringing market-of-one closer in business travel
Carlson Wagonlit Travel has identified five key trends which will have the greatest impact on business travel going forward. The ‘Faster, Smarter, better?’ study highlights mobile technologies, customisation, the sharing […]
Travel industry must accept freedom in distribution
If you go out to buy a new car the dealer will tell you the cost for the basic vehicle. Then they let you select the extras, such as sat-nav […]
Amadeus slots a major piece into its merchandising puzzle
Amadeus slotted a key element of its merchandising jigsaw into place last week with the launch of a Customer Experience Management system. The technology is central to the distribution giant’s vision […]
Airlines seek more bookings by pulling fares from travel sites
Airlines are increasingly pushing and prodding travelers to book flights through their own websites, where they can sell more services like in-flight entertainment and add-ons like hotel reservations. They also […]
The end of dynamic packaging?
Industry consultant Andy Cooper considers whether recent developments mean the end of the dynamic packaging era I read with interest Steve Endacott’s recent viewthat HM Revenue and Customs may have Flight-Plus […]
Desktop travel booking tipped for rapid drop, mobile becoming booking mainstay.
SITA has released the results of its latest Passenger IT Trends survey, showing rising use of mobile apps for check-ins and a continued reliance on self-service fueled by technology. The […]
Business travel rates to hold firm for 2015
HOTEL and airfare rates will remain relatively flat in 2015 as cooler economic growth in Asia-Pacific (APAC) and forces of supply and demand exert pressure on a region that has […]
Are customers abandoning bookings because of your online payment process?
Almost 50% of customers abandoned their online travel bookings early because of payment-related problems according to new research from Worldpay. Who would have thought the payment process has such a […]
Amid acquisitions, can smaller OTAs in Europe survive?
An array of prominent purchases has helped Expedia and Priceline cement their spots as the world’s largest online travel agencies (OTAs) as the opportunity for others narrows. NB: This is […]
