NB: This is an article from SiteMinder The global hotel industry has evolved continuously of late and there’s a lot more change to come, according to a new report outlining […]

Technology enables hoteliers to make what has become the all-important emotional connection with guests, according to speakers at the annual Digital Marketing Strategy Conference. The conference, which is organized by […]

  NB: This is an article by Cendyn/ONE There is a fair amount of confusion in the hotel industry regarding CRM. If you asked five hospitality executives how they define […]

  Since Chris Anderson wrote “The web is dead. Long live the Internet” in 2010, a pivotal article announcing the demise of traditional web browsing, the topic has been endlessly […]

  NB: This is the third part of an analysis series conducted by STR on Airbnb data in New York City. Read Part One of STR’s analysis of Airbnb’s minor […]

  Expedia’s under-the-radar site Meeting Market is looking to expand beyond its current German base and become a pan-European, if not global, portal for the MICE sector. The site brings […]

NB: This is an article by Alex Shashou, President & co-founder of Alice. There has been so much debate over the impact of Airbnb to the industry following CBRE’s research […]

  Abu Dhabi and Dubai’s hotels saw a drop in RevPAR in January 2016, according to a recent EY benchmark report. Hospitality markets across MENA witnessed a drop in performance […]

  Back in July 2015, Best Western CEO and president David Kong started writing a blog known as “It’s Personal“. “As the name implies, I’ll take on issues that I’m […]

  Business travellers continue to be frustrated about how long it takes to book travel as well as lack of flexibility in systems says research from Egencia. Expedia’s business travel […]