In the hotel business there is one constant challenge– how to best engage a potential guest and increase financial success for the property. To meet this challenge, hoteliers have turned […]

Although the hatred for the OTAs seems to have lessened slightly over the past few years, there are still many hoteliers who are adamantly against listing their rooms on OTAs. […]

Among the new hospitality names checking in to Washington this year: The Trump International Hotel Washington, D.C.; the Pod D.C., and the MGM National Harbor. They are among 14 new […]

Few people doubt the travel industry maxim that consumers using mobile devices are more typically under time-pressure than those using laptops or desktops. But how does time pressure affect consumer […]

Why We Changed the Popularity Ranking Algorithm Over the past decade, the volume of reviews and opinions on TripAdvisor has increased exponentially – from six million in 2006 to over […]

In less than a decade Airbnb, the San Francisco-based home-sharing platform worth an estimated $25.5 billion, has become one of the biggest disruptors in the travel space. And the industry for whom […]

Navis may have been founded in 1987, but you could say that the boot-strapped technology company, which focuses on serving independent resort hotels, has sped up its metabolism lately. The […]

As major hotel chains make a big push this year to increase the size of their loyalty programs through book-direct campaigns, they might take satisfaction in the fact that their […]

Cue the selfie of your deskmate bungee jumping in New Zealand, the photo of your hot neighbor surfing the North Shore, and the video of your nephews building a sand […]

Over the past few months, we have started to see a shift in sentiment and resources from the major hotel chains to encourage their clients to book directly. Loyalty programs […]