4 Things Revenue Management Has that Marketing Needs

A hotel’s marketing and revenue management departments each hold keys to data that could drive more hotel revenue. NB: This is an article from Rainmaker Often, however, revenue managers and […]

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Revenue Managers at Airport Hotels Focus on F&B, Groups

Revenue management at an airport hotel can be a lot like air-traffic control. More than it does at other hotels, the weather can cause wild fluctuations in bookings. And sudden […]

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5 Ways To Impress Online Visitors With Personalization

The digital world is a noisy place: People are bombarded with tons of content and messages every second – from online ads to blog posts and user-generated content, among other […]

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Extended Stay Hotels: Growth or Performance?

When investing in hotels, recent year-over-year trends in revenues and profits, along with current performance values, are two of the metrics most frequently evaluated. Investors need to balance the current […]

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The Difference Between Rate Maximization and Upselling

Being in the business of hotel sales training, most months I spend at least six to eight days training hotel sales managers and also reservations sales agents on how to […]

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Big Data vs. Smart Data

Years before big data exploded into something like a phenomenon, hotels were already incorporating industry data into their revenue technologies and strategies. NB: This is an article from IDeaS But […]

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The impact of rate blending on parity

Though the hotel industry as a whole has been aware of it for a while, rate mixing or ‘blending’ continues to be an area in which OTAs outstrip their hotel […]

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How Can Hotels Capitalize on Instagram New Booking Feature?

Last month, Instagram announced new action buttons that will allow users to book a hotel room directly within the app. Users can now ‘Book’, ‘Reserve’, ‘Get Tickets’, or ‘Start Order’. […]

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Metasearch: is it right for your hotel?

While OTAs have long been a dominant source of indirect hotel bookings, metasearch sites like Kayak, Trivago, TripAdvisor, and Google have recently become much more relevant in hotel marketing and […]

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The cost of direct sales. Part I: Calculation

Would you go on a diet without knowing or controlling your weight and without using scales? Then why, as a professional, do you want to boost your direct sales without […]

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