Three Fundamental Questions About Hospitality Chatbots Explained

We have answered three fundamental questions about hospitality chatbots which will help you understand the benefits of implementing this tool

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Email Marketing SOP – There Are Many Advantages

For busy hoteliers who are trying to drive revenue after a very difficult year, email marketing can be the ticket to recovery

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Hotel WOM (Word of Mouth) and Why it Still Counts

When it comes to hotel marketing and advertising, never underestimate the power of hotel Word of Mouth (both traditional and electronic)

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From Revenue Manager to Hotel Leader

Hotels will require commercial leaders with insights of revenue management, marketing and distribution whilst able to make informed decisions

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5 Emerging Trip Types to Motivate and Inspire Travelers for 2021

Our new research reveals five emerging trip types for 2021 to motivate and inspire travelers to take a trip to best fit new travel preferences

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eye tracking automation to help retention on websites

CRM or How to Automate Most of your Retention Strategy and Direct Sales

Retention is key for your hotel. It’s helps build a long-term business model and acts as a firewall to reduce dependence on intermediation

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Protecting Your Hotel’s Digital Assets: RIP BookingSuite

Concern for the long-term profitability of your hotel assets lies with you alone. The cheapest option will almost always end up costing more

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How To Make the Most of the Black Friday Weekend

Early insights into Black Friday in 2020 indicate large increases in volume this year. Amazon Prime Day saw significant increases from 2019

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Which Hotel KPIs Analyze Complete Operational Performance?

Key to streamlining hotel operations for more profit is to look at hotel KPIs holistically. With benchmarking numbers in hand it’s easier

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10 Traveler Trends for 2021 Planning

One thing is for certain, the hunger for travel still remains, and when it is safe to do so, the traveler will be out in droves

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