The concept of the “Transparent Guest,” which is until now, the elusive idea that we can have a single guest profile across all relevant data touchpoints

Your Google Places listing is also the most prominent feature of the Google landscape on any brand searches, with sometimes thousands of views per month

Metasearch engines are to hotels like Amazon is to eBooks: they are both vertical search engines. Vertical search engines focus on a specific sector

The future looks promising for the travel sector in Spain this Autumn as the number of issued tickets for domestic and international travel grow steadily

You want your hotel photography to tell the story of your property and all it has to offer. Visuals are so powerful, and give away so much

You need to maintain the right balance of communication with guests during their stay to make the most out of their feedback and reviews

It is essential for Revenue Managers to forecast demand by carefully analyzing multiple parameters such as fleet type, season, location, etc.

The lack of supply and high demand in many destination markets meant that occupancy rates were high, as what little supply there was got booked up quickly

In this discussion we consider how data analysis can go beyond business intelligence and forward looking data and explore predictive algorithms through AI

It’s clear that with other privacy changes on the horizon, this is a growing trend and something marketers need to prioritize for their email campaigns