When travelers compare your service, they don’t compare it only with another hotel, but with any kind of business they’ve been in contact with

Black Friday is now in many luxury hospitality venues annual gifting calendar – historically, it’s the busiest gift voucher sales date of the year across our 300+ luxury client base, […]

Ranking for the right keywords can greatly impact a hotel’s success, but choosing the right keywords to target can be tricky

In the end, the implementation process of blockchain-based applications in the hotel sector comes back to one question: “Who owns the customer?”

It is tempting to keep prices low to grab those early bookers, but it ignores the ultimate goal which is to maximize hotels revenue per available room

The bottom line is that rate parity is NOT enough anymore! Hotels need to beef up their book-direct benefits and shout them from the hilltops

The two features that are positioned to have the biggest impact on email marketing include the Mail Privacy Protection and Hide My Email features

In the hospitality business, the most important thing to keep in mind is the guest experience, i.e. how your guests feel before, during and after their stay

As well as the key dates to push, like Cyber Weekend, Christmas and January sales, how else can you increase your revenue? Through vouchers

The analysis looks at Q2 vs Q1 in 2021 and covers main hotel direct booking metrics i.e. website traffic, conversion rates, disparities, and visitor profile